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VISA Credit Card Support

At Jordan Credit Union, we know how important it is to feel confident and secure when using your credit card. Whether you’re traveling, managing your account, or dealing with an unexpected issue, we’re here to help.

If your Visa credit card is lost or stolen, call us immediately at 801-566-4195. If it’s after business hours, you can report the card by calling 1-800-523-4175.

For travel notifications, contact us before you leave so we can help prevent any disruptions while you’re away. Letting us know in advance ensures your card continues to work smoothly, even when you’re far from home.

Need to dispute a charge or have a billing question? Reach out to our team directly or visit any branch for personalized support. We’ll walk you through the process, answer your questions, and help you resolve any issues quickly.

We’re also here to help you with things like:

  • Balance transfers
  • Payment assistance
  • Card replacements
  • Transaction reviews

At Jordan Credit Union, we believe great service means being available when you need us most. Our Visa Help resources are designed to give you peace of mind—backed by a team that truly cares about your financial well-being.

If you have any questions, give us a call, stop by a branch, or send us a message. We’re always happy to help.

Monday – Friday
9 AM – 6 PM

Saturday
10 AM – 2 PM

After Hours
24/7

Lost or Stolen Visa

Is your card not working, or has it been lost or stolen?
Regular Business Hours: (801) 566-4195
After Regular Business Hours: (866) 561-2907
Calling Collect From Outside the US: +1-727-299-2449

Activate Your New Visa

Card Activation: (800) 631-3197

Changing Your PIN

If you need to change or reset the PIN associated with your card call our PIN Now service:

(888) 886-0083

Become a Member

We have been fulfilling the financial needs of our members since 1950. We offer free checking, low rates on loans, and great saving rates. Easy to apply. Must live, worship, volunteer, work (or regularly conduct business in), or attend school in Davis, Morgan, Salt Lake, Tooele, Utah, or Weber Counties, UT

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