Online Privacy Policy

Jordan Credit Union is committed to protecting the privacy of our members’ financial records compliant with state and federal laws. We take reasonable measures to safeguard all member information including information used while conducting business via the internet, mobile applications, ATM networks, wire services, telephone, mail, and other means of communication.

In addition to the above Privacy Policy provided upon membership with Jordan Credit Union (linked above), we also collect non-public personal information from applications and other forms, transactions with us or others, consumer reporting agencies, government agencies, and others.

We do not disclose any non-public personal information about our members and former members to anyone, except as outlined in our Privacy Policy. We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.

Jordan Credit Union is the sole owner of the information collected on our websites and mobile applications. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Cookies / Log Files / Analytics

Our site uses Cookies to maintain session authorization and support the use of our online banking service. Cookies are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you.

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), via cookies. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to other sites

This website does contain links to other sites. Please be aware that Jordan Credit Union is not responsible for the privacy practices of such sites. This privacy statement applies solely to information collected by this website.

Data Sharing

Although JCU does not share your personal information with nonaffiliated third-party companies except as provided by our Privacy Policy, we are aware that you may choose to do so in order to use services of non-affiliated parties. JCU encourages you to use caution when sharing access to your account as JCU shall not be responsible for data breaches that occur due to you sharing your account access information or tools. JCU does not control the privacy, security, or accuracy of your information that may be held by a third-party company. We are also not responsible for any fees associated with these third-party services.

Jordan Credit Union Mobile Banking application is available on both Android and iOS. The following contains information specifically for the use of our mobile banking applications.

User Data – Common Data Request Use Cases

Some features included in mobile banking may request access to data located on the device used to access mobile banking. This may include biometric, camera, contacts, location data, mobile texting. Users will be prompted to allow access to this data, and if access is not allowed, the feature requiring that data will not be fully functional. You may revoke permissions at any time in your device settings.

Account Deletion

If you would like to request a deletion of your Online / Mobile Banking access, please contact us at (801) 566-4195 or at memberhelp@jordan-cu.org. By requesting access removal, you are not closing your account at Jordan Credit Union, but requesting the online access to your account be removed.

We reserve the right to amend this Privacy Policy at our discretion and at anytime. We will post our amended Privacy Policy on our website or otherwise notify you as required by law.