Welcome to Online Banking – Getting around Online Banking is simple, with your most common tasks grouped together under tab menus located near the top of the page. Selecting a tab either launches an application or opens a menu with options that can be selected. Take a moment to familiarize yourself with where the options you use most are now located.
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My Accounts (Homepage)
The Online Banking home page is designed to help you complete your everyday tasks quickly and easily from one place. We’ve brought together the tools needed to perform your most common daily tasks without ever leaving the page.
Learn More: My Accounts Overview
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Move Money
From the Move Money tab, you can:
- Transfer money internally between your JCU accounts
- Transfer externally to your accounts at another financial institution
- Send money to friends and family with the Pay a Person feature.
- Pay your bills with Bill Pay
More Information: Account Transfers | External Transfers | Pay a Person (P2P)
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Card Services
From the Card Services menu item, you can access and spend your Platinum+ VISA rewards points through the Rewards Portal or manage your cards through Card Management.
More Information: JCU Rewards | Card Management
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Apply
Access online applications for loans and deposit products. Upon completion they are securely sent through to a Member Support Representative.
Should you have questions about any of the forms, feel free to call us during business hours.
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Online Services
The Online Services tab offers an array of useful options to enhance your Online Banking experience.
More Information:
Text Banking & Alerts | Share Account Access | Online Statements | Stop Payment | Rewards | Check Reorder | FICO® Score | Money Management
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Help
Need help with Online Banking? Use our self-serve Learning Center to look up guides and explanations.
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Notifications
The Notification menu item allows you to stay on top of your accounts with Alerts and Notifications. You can set custom alerts for account updates, activity, and reminders. Choose between email or text alerts, or add them both.
In addition to custom notifications, you can also opt into Text Message Banking from here as well.
More Information: Alerts & Notifications
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My Settings
My Settings controls your Online Banking account login and security information. Here you can change your Online Banking username, password, and security options.
Your Alerts and Notifications can also be access through this page.
More Information: My Settings
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Support
Have a question you need to ask in person? The Support window has Jordan Credit Union’s contact information and hours of operation. Give us a call or visit any of our branches during normal business hours.